What Our Customers Are Saying
To all your staff,
I just wanted to send a quick note to the staff at CableCable thanking them for the great internet service provided. Ever since switching to your wireless service a few months ago we have had no interruptions or down times! The speeds have been very consistent. Compared to our previous wireless internet supplier with whom we had numerous hardware problems, service down time, and brutal tech support, I am grateful to be finally receiving a great product for the price I pay. Keep up the great work. I'm looking forward to many more months of trouble free internet.
Thanks,
Andrew Tilstra - Peterborough
Dear Cable Cable,
My internet was out due to an exposed cable that got cut by the snow plow. I called this morning and when I got home from work the technician had already been over and replaced the cable. I wish to thank Cable Cable and the technician who came out to fix the cable...I know my road is not the easiest to drive in the winter time.
I hope that I can continue to receive such good service in the Spring once the snow is gone...so that this wire can be buried in the ground to avoid future problems.
Dunsford
Dear Cable Cable,
Last Saturday, October 4th, 2003, I called your company shortly before 6:00 p.m. because I was experiencing some TV difficulties. I had not even expected anyone to be answering the call, but a very friendly woman spoke with me, took my number, and said someone would call me back. Less than 15 minutes later, there was a knock at my door, and there stood a very friendly young man. He said he was on his way out to dinner at his mother-in-law's, and stopped by to see what was going on.
He thoroughly checked the television, and then the cable, and then subsequently found the problem with one of the cable wires. We had company from Toronto at the time, and we all were stunned. Why? Because we could not believe the quick, or should I say, IMMEDIATE service!
It was unheard of as far as we were concerned. This is so amazing that I have been telling everyone in Toronto that I know about your service. This man, whose name is Greg (I asked him) was fabulous! He was so friendly and thorough. Thank you so much for your incredible service - and thank you Greg!
Dori Gospodaric, Fenelon Falls
Dear Cable Cable,
I would like to thank you and your associates at Cable Cable for the prompt and courteous installation of your Wireless High Speed Internet.
The installers took the time to answer all my concerns and went that extra mile to make sure everything was just right.
Your Wireless connection has enabled my home based business to do many things my previous satellite connection could never do.
Thanks Again,
Larry Woolacott, Lindsay
Dear Cable Cable,
Congratulations on the successful launch of your state-of-the-art wireless initiative. Cable Cable is one of Edaptivity's most valued customers and we are proud to be associated with such a truly innovative communications company that consistently strives to lead the industry with enhanced and reliable client-driven solutions. We'd like to thank you for allowing us to take an active roll in your venture and we wish Cable Cable continued success in these exciting times.
Rob McCann, Edaptivity, Burlington
Dear Cable Cable,
I'd like thank your office for the very fast installation. The installers were great, very knowledgeable and professional, and I am quite pleased at their efforts and customer service. The wireless connection you provided is vastly superior to my previous connection, Bell ExpressVu Satellite Modem, and at a significant monthly savings.
All this and I do not have to tie up my phone line; Wow!
Thanks again for a job well done!
This is brought to you by the wonders of high-speed wireless Internet!
i-zoom customer , Little Britain
Dear Cable Cable,
Just wanted to thank you for the service. Please let whoever is in charge know that the installer was fantastic and very professional!
Rob DeFlorio, Janetville